Brent's Labour Council has awarded Capital a further 5 year contract, worth up to £3m, to collect its business rates at the sasme time as Tory Barnet Council is consulting LINK on ending its partnership with Capita (popularly known as Crapita in the borough) and bringing its services back in-house.
In November 2018 Capita agreed to pay Barnet Council £4.12m as compensation for poor performance LINK.
Capita's press release celebrating their new contract with Brent Council quoted Deputy council leader Cllr Margaret McLennan:
In November 2018 Capita agreed to pay Barnet Council £4.12m as compensation for poor performance LINK.
Capita's press release celebrating their new contract with Brent Council quoted Deputy council leader Cllr Margaret McLennan:
Thanks to the big improvements to business rate collection rates, we have been able to invest more in frontline services to make Brent a great place to live and work. The new contract we have signed with Capita will increase the level of business rate collections in Brent and enable us to deliver more efficient services to our residents.In December Barnet's Kick Out Capita Committee had marked Capita's possible demise with a special Christmas song: